people

Today’s workforce is more generationally diverse than ever before. With more professionals delaying retirement—either by choice or necessity—organizations now have employees from as many as four different generations working side by side. Soon, for the first time in history, a fifth generation will join the mix.

For Nicholas Pearce, a clinical assistant professor of management and organizations at the Kellogg School, this generational diversity can be an asset, not a liability. But it is up to business leaders to make the most of the shift in demographics. “If it’s not leveraged, diversity can lead to chaos and confusion.”