Consumerization, social networking, mobile commerce, cloud computing—these are only a few of the trends that are making 2011 look like a very exciting year in the technology industry. The phenomenal success of the iPad—and the many followers popping up in its wake—is in truth dependent on their accompanying applications and services, and only makes clearer the long-term shift in value from hardware to services of every description. This shift will also be the key to increased M&A activity this year, as companies try to pull together hardware, software and services into fully integrated enterprise and cloud computing solutions.
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