Start-up technology companies have some gripes about higher education. One is that universities routinely make it hard for the public to access basic data, like course catalogs and book prices at the campus bookstore. Another is that when trying to sell services to a college, like a Web service that allows faculty members and students to organize and share their research and online readings, companies can’t find the people who make the purchasing decisions.
Those complaints got a high-level airing Thursday at Educause, at a round-table discussion with Aneesh Chopra, the U.S. chief technology officer, who cautioned them that the gathering was not a pity party and “we are here to get things done.” Also listening was James H. Shelton III, the assistant deputy secretary for innovation and improvement at the Department of Education. University CIO’s were also in the circle, as well as officials from giant software companies, such as SunGard Higher Education, that provide the technology backbones for most universities.
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