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Knowledge@Wharton: Given the current landscape, with all it entails and all the connection ability we have, realistically should we be surprised that we’re talking about a term like megachange?

Darrell West: We shouldn’t be surprised, because there is large-scale change taking place all around us. But it’s something people have not quite gotten used to. During a lot of our history, we existed in periods of small-scale and incremental change, so I argue in the book people need to adjust their expectations, because large-scale change is here and is likely to stay in the near future.