
Now while there were many reasons for the company's success - superior technology, ergonomically friendly design, robust product quality, etc. - the killer app in the company's sales arsenal was a customer value analysis created by one of the sales managers. This simple spreadsheet model translated the product's feature/benefits into a quantified customer value proposition.
To read the full, original article click on this link: Thrice Around the Block: How to Set Prices: Customer Value Analysis