The more people I talk to and the more research I do a consistent theme stands out. People don’t resist change they resist being changed. In the social networking space most users want improvements while operators resist the very improvements users want. Instead operators throw out features to copy competitors or features they dreamed up with little customer feedback.
When I think about all the social networking platforms out there several issues show up as “the blinding flash of the obvious” in terms of what should change for me to save time and be more productive.
To read the full, original article click on this link: Tomorrows Networked Economy | Relationship Economy
