When it comes to business, there’s a thin line between “people pleasing” and good customer service. And these days, in crowded and competitive markets, anything less than a customer-obsessed strategy (as coined by Forrester Research) simply won’t do.
That drive to wow customers, clients, bosses, and colleagues can set you apart from the rest. But can a relentless need to please actually be hurting your business and career?
To read the full, original article click on this link: Is a Need to Please Hurting Your Business?
