As technology evolves, so too must knowledge management. Mark Horton, Marketing Programs Manager at Socialcast, notes that there is a distinct shift taking place in the industry from being an “industrial-based society” to “an information-based” society. This means more jobs have been given to machinery instead of people. The end result of this is a smaller workforce, as Horton points out, that relies on knowledge that is so rarely documented or logged. This is creating a strong demand for superior knowledge management techniques.
To read the original article: The Evolution of Knowledge Management