Maynard Webb looked out the window to the eBay parking lot. CNN’s van was still there, camped out, waiting for another site-wide outage.
By the time Webb stepped in as president of the company in 1999, the world’s largest auction site was going down so often it was a national news story. And as more and more dot-coms flamed out around it, it seemed doomed to fail. Webb’s job: turn things around.
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To read the original article: Crisis Management — From the Man Who Helped Save eBay
