At first glance, few technologies feel as unsexy as voice. From a user’s perspective, little has changed since the days of Alexander Graham Bell. Most see voice as a mature technology that simply connects people in real-time across a distance. But voice is experiencing a wave of innovation that will fundamentally alter this definition.
During Mobile World Congress, Jae-woan Byun, the CTO of SK Telecom, condemned current voice offerings as “boring for users” but promised a “second tsunami” that could change everything.
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