Unless you’re from another planet, you’ve heard of Zappos,
the online shoe retailer that was acquired by Amazon last year. You’ve
probably also read about the CEO of Zappos, Tony Hsieh, who has been
interviewed often in the media, along with the amazing stories of
Zappos’ success, and its legendary customer service.Hsieh offers his thoughts in his new book, “Delivering Happiness: A Path to Profits, Passion, and Purpose,” (Hachette Book Group), 2010.
The “Delivering Happiness” team sent me an advance copy of the book to review, and as a shoe-a-holic and Zappos fan, I eagerly devoured it.To read the full, original article click on this link: Review of Delivering Happiness: A Path to Profits, Passion, and Purpose | Small Business Trends
Author:
