How often have you felt frustrated that a crucial conversation in the business and work arena did not go the way you wanted?
A crucial conversation is where the outcome is really important to you. Opinions, views and priorities may vary and emotions are high. These conversations can often be stressful for all involved.
I regularly get the honour of coaching executive clients on how to get results from their crucial conversations. Sometimes it's one they’ve already had that didn’t go well, but they have an opportunity to take up the conversation again. On other occasions it’s a crucial conversation that’s on the horizon.
