Today’s companies need to be able to roll out digital products and services quickly to address customers’ ever-evolving needs. They need flexible technology systems and business processes to do that and to create lasting competitive advantage. For the past several years, many companies have been experimenting with two-speed enterprise architectures to achieve these goals. Under a two-speed model, the processes, software, and other differentiating functions or capabilities that support the customer experience are refreshed quickly and frequently. The capabilities that support transactional back-end functions, meanwhile, are updated more methodically to ensure system stability and reliability.1
