For telecoms, making smart use of digital technologies calls for a wholesale digital transformation. Five steps are needed to make it happen.
Telecom companies face increasingly tough times as digitization reshapes the industry landscape. In fact, telecoms come second only to media in the ranks of sectors expecting moderate or massive digital disruption over the next 12 months, according to a 2015 cross-industry survey of senior industry leaders.1
Image: Clayton Christensen. Photo: Evgenia Eliseeva
